Return Policy
At 970shooter, we want to ensure that you are happy with your purchase. We only accept returns in specific cases, as outlined below.
1. Eligible Returns
- We accept returns only if the product is damaged or if you received the wrong item.
- All return requests must be made within 7 days from the date of delivery.
2. Proof of Damage or Wrong Item
- To initiate a return, please contact our customer service team at 970shooter@gmail.com with the following:
- A clear photo of the damaged item or the incorrect product you received.
- A description of the issue or mistake.
- If the return is due to damage, the item must be unused and in the same condition you received it.
3. How to Return
- Once your return request is approved, we will provide you with return instructions.
- Return shipping costs will be covered by us if the return is due to a damaged or incorrect product.
4. Refund or Replacement
- After receiving the returned item and verifying the issue, we will process either a full refund or a replacement depending on your preference and product availability.
5. Non-Returnable Items
- We do not accept returns for items that are not damaged or were ordered correctly.